Code of Conduct

Code of Conduct for IAPB Suppliers and Manufacturers

Suppliers and manufacturers (referred to below as “suppliers”) to Non-Governmental Organisations (NGO’s) and their respective partners, through their inclusion on the IAPB Standard List, should be aware of and abide by the IAPB’s Code of Conduct. Failure to comply with this Code of Conduct may result in the supplier’s removal from the IAPB Standard List.

Limited resources make it impractical for IAPB to audit each aspect of suppliers business as outlined below. Therefore IAPB, in goodwill expects suppliers to commit to and to adhere to the code. However IAPB actively encourages all participants of the supply chain to give feedback on any issues arising from quality, customer service, delivery, maintenance or suspected breach of the suppliers code of conduct. This may be used to initiate a formal request for further information or enquiry which may result in a supplier being removed temporarily or permanently from the IAPB standard list without prior notice.

Code of Conduct for suppliers and manufacturers:

IAPB expects suppliers and manufacturers’ to produce or sell goods and services that are developed, made or delivered under conditions where:

  • there is no abuse or exploitation of any persons including children
  • steps are taken to ensure least impact on the environment
  • working pay and conditions comply with local law
  • employment is freely chosen
  • the rights of staff to freedom of association and collective bargaining are respected
  • living wages are paid
  • there is no exploitation of children
  • working conditions are safe and hygienic
  • working hours are not excessive
  • no gender, racial or religious discrimination is practised
  • regular employment is provided
  • no harsh or inhumane treatment of staff is allowed

Environmental Standards:

Suppliers should as a minimum comply with all their own country statutory and other legal requirements relating to environmental impacts of their business. Areas to be considered are:

  • Waste Management
  • Packaging and Paper usage
  • Conservation
  • Energy Usage
  • Sustainability

Business Behaviour:

IAPB may remove suppliers from the Standard List where:

  • the conduct of suppliers demonstrably violates anyone’s basic human rights, and there is no willingness to address the situation within a reasonable timeframe if requested to do so
  • complaints about quality, customer service, delivery and maintenance appear to be unresolved

IAPB may remove suppliers from the Standard List where companies in the supply chain are found to be involved in

  • the manufacture of arms or the sale of arms to governments which systematically violate the human rights of their own or others citizens
  • pornography or prostitution
  • gambling, other than legal government sanctioned lotteries


This CODE OF CONDUCT does not supersede IAPB Members individual Codes of Conduct. Suppliers are recommended to check these on the members’ websites.


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